What it's like to work with us.
Clear expectations, organized onboarding, and steady communication from day one. Here's everything you need to know before we start managing your property.
Your onboarding checklist
We walk through each of these together so nothing gets missed. Most owners are fully onboarded within 5–7 business days.
- Your management goals (income, long-term hold, sell prep)
- Preferred timeline for lease-up or transition
- Any upcoming plans (refinance, renovation, sale)
- Property address and unit count
- Current occupancy status (vacant or occupied)
- Existing lease agreements (if occupied)
- Utility setup and responsibility (owner vs. tenant)
- Pet policy preferences
- Deed or proof of ownership
- Current lease (if occupied)
- HOA docs and contact (if applicable)
- Insurance certificate (landlord policy)
- Keys, access codes, and gate info
- $500 owner reserve (held for routine & urgent repairs)
- Payout method and bank details
- Approval contacts for repairs over $500
- Preferred communication method (call, text, email)
- Walk-through to assess condition
- Rent-ready repairs or cleaning (if needed)
- Professional photos and listing prep
- Target rent range based on market analysis
Reserve & approval policy
We set clear financial boundaries upfront so there are no surprises when maintenance comes up.
Why we hold a reserve
A small reserve means we can act fast when something breaks — no delays waiting for funding, no back-and-forth on small repairs. It protects the property and keeps tenants happy, which protects your rental income. The reserve is your money, fully accounted for in your monthly statement, and returned if you ever leave.
What to expect as an owner
Once you're onboarded, here's what ongoing management looks like — steady, transparent, and organized.
Ready to hand off the day-to-day?
Tell us about your property. We'll walk you through the onboarding process, answer every question, and build a management plan that fits your goals.